GG Golf Lab (“we,” “us,” or “our”) operates a premium mobile golf simulator business serving Southern Wisconsin and the Lake Geneva area. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit our contact form, or otherwise interact with us online or offline.
By using our website or services, you agree to this policy. If you do not agree, please do not use our site or submit personal information to us.
Information We Collect
Information you provide
When you fill out our contact or inquiry form, we may collect:
- Name
- Email address
- Phone number (if provided)
- Event type, preferred date, estimated guest count, and message details
- Any other information you choose to include in your message
Information collected automatically
When you browse our website, we and our service providers may automatically receive certain technical information, such as:
- Internet Protocol (IP) address
- Browser type and version
- Device type and operating system
- Pages viewed, time spent on pages, and referring URLs
- General location derived from IP address (e.g., region or city)
Cookies and similar technologies
We use cookies and similar technologies (such as pixels or local storage) to remember preferences, improve site performance, and understand how visitors use our site. Some cookies are essential for the site to function; others help us measure traffic and improve content.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries, quotes, and booking requests
- Communicate with you about events, services, and follow-ups
- Schedule and deliver mobile simulator experiences
- Improve our website, marketing, and customer experience
- Analyze site traffic and usage patterns (including through analytics tools)
- Comply with legal obligations and protect our rights
We do not sell your personal information for money. We do not use your contact data for unrelated third-party marketing without your consent.
Cookies and Analytics
Essential cookies
These cookies are necessary for basic site functionality (for example, remembering cookie consent choices or keeping the site secure).
Analytics cookies
We may use analytics services—such as Google Analyticsor similar tools—to understand how visitors navigate our site, which pages are popular, and how we can improve performance. These tools may set cookies and collect information such as pages visited and general geographic area. Where required, we rely on your consent before enabling non-essential analytics cookies.
Managing cookies
You can control cookies through your browser settings. Most browsers let you block or delete cookies. If you disable cookies, some features of our site may not work as intended. You can also use our cookie banner to accept or decline non-essential cookies when offered.
How We Share Information
We do not sell your personal information. We may share information only in these limited circumstances:
- Service providers: With vendors who help us operate our business (e.g., email hosting, website hosting, analytics, or payment processors if applicable), subject to confidentiality obligations.
- Legal requirements: When required by law, court order, or government request, or to protect the safety, rights, or property of GG Golf Lab, our customers, or others.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may transfer as part of that transaction, with notice as required by law.
Data Retention
We retain contact form submissions and related correspondence for as long as needed to respond to you, fulfill services, resolve disputes, and meet legal or bookkeeping requirements—typically up to several years unless a longer period is required by law. Analytics data may be retained according to the policies of our analytics providers.
Your Rights and Choices
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal exceptions
- Opt out of certain marketing communications (use the unsubscribe link in emails or contact us directly)
- Withdraw consent where processing is based on consent
To exercise these rights, contact us using the information at the end of this policy. We will respond within a reasonable timeframe.
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it promptly.
California Privacy Rights (CCPA / CPRA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended, including the right to know what personal information we collect, the right to delete certain information, the right to correct inaccurate information, and the right to opt out of the “sale” or “sharing” of personal information (we do not sell personal information in the traditional sense; sharing for cross-context behavioral advertising, if any, would be disclosed here and you may opt out as described).
California residents may designate an authorized agent to make a request on their behalf. We may verify your identity before fulfilling a request.
Wisconsin Residents
Wisconsin does not have a comprehensive state privacy law equivalent to the CCPA for all consumers, but Wisconsin law still protects against unfair or deceptive practices. We handle your information consistent with this policy and applicable federal and state law. If you have concerns, please contact us first so we can help.
Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Material changes may be communicated through our website or by email where appropriate. Continued use of our site after changes means you accept the updated policy.
Contact Us
Questions about this Privacy Policy or our data practices? Contact us:
Email: hello@gggolflab.com
Phone: (262) 325-6262
Business: GG Golf Lab — Southern Wisconsin | Lake Geneva Area